Privacy policy

Phoera Cosmetics’ Commitment to Maintaining Your Privacy

Phoera Cosmetics’ (The Company) Privacy Statement has been created because we value our users and recognise their right to keep Personal Information private. The Company collects Personal Information and Personal Data from Site visitors for the purposes of providing services to our users, and (as described below) for the purposes of better customising our services to you. Any Personal Information and Personal Data collected from you will be used by us in accordance with and as described in this Privacy Statement.

This Privacy Statement has been prepared by The Company. The Company owns and operates the website located at www.phoeracosmetics.co.za (across desktop, mobile, tablet and including any subdomains) (“the Site”).

Definitions

Where used in this Privacy Statement, the terms “Personal Information”, and “South African Privacy Principle(s)” have the meaning attributed to those terms in the Protection of Personal Information Act, no.4 of 2013 (“POPI”).

In this Privacy Statement:

  • Any reference to “The Company”, “we”, “us” and “our” includes a reference to Phoera Cosmetics and each of the company’s related bodies corporate (as that term is defined in the Companies Act 71 of 2008).
  • “Users” refers to users of the Site and “Registered Users” refers to Users who register on the Site.
  • Users, Advertisers, and users who otherwise subscribe for The Company products, services, or information offered via the Site are referred to generically in this Statement as “visitors”, “users” or “you“, unless the context provides that only Users, Registered Users, or Advertisers are being referred to.

Collecting Other Information on The Company Visitors

The Company collects non-Personal Information on Site visits by users including, without limitation, which sections of the Site are most frequently visited, how often, and for how long. This data is always used as aggregated, non-Personal Information, and may be shared with The Company partners to provide them with information relating to how The Company visitors ‘use’ the Site. This is done for the purpose of providing you with the best and most efficient career management and recruitment services.

IP Addresses

The Company web servers gather your IP address to assist with the diagnosis of problems or support issues with our services, and to monitor the use of our Site, including the monitoring of the location of our users.

Cookies

The Company uses cookies and applets to provide Users with a better browsing experience and tailor advertisements that appear (on the Site or other websites) to your browsing preferences. These cookies collect non-Personal Information such as preferences and click activity for measurement and for features such as remembering your details and search criteria.

The Company uses cookies and scripts in respect of Advertisers to assist in improving website performance, making business decisions, aiding in error reporting, aiding online payments, and testing new functionality. If you do not wish to have cookies active while you browse the Site, you can “opt-out” by modifying the privacy options in your browser or rejecting cookies. However, doing so will prevent access to some areas of the Site and limit your use of some of The Company services.

Third-Party Measurement

In order to better understand our users, The Company utilises third-party measurement companies to assess Site and mobile Site traffic. A tracking code is used to collect the following information on the usage of the Site:

  • The number of page views (or page impressions) that occur on the Site.
  • The number of unique visitors to the Site.
  • How long these unique visitors (on average) spend on the Site when they do visit.
  • Common entry and exit points into the Site.

Collecting Information on Registered Users

As part of registering with The Company, we collect Personal Information about Registered Users in order for them to take full advantage of The Company’s services.

Other Information We May Collect

The Company may also collect and use information about your needs, characteristics, and priorities by collecting and analysing data about how you use, or interact with, the products and services offered on the Site.

Communications To and From The Company

The Company may provide you with selected information about products in email communications, including our newsletter. You may ‘opt-out’ of receiving emails from The Company by emailing us at pretoria@phoeracosmetics.co.za or by clicking ‘unsubscribe’ in the footer of an email received.

Contractors

The Company may also disclose your Personal Information to its service providers and contractors, but only for the purpose of assisting in delivering the products and services we offer to you.

Related Bodies Corporate

The Company may also disclose your Personal Information to its related bodies corporate for the purpose of assisting in delivering the products and services offered to you.

Storage & Security of Personal Information

The Company takes all reasonable steps to ensure the security of our system and to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Access to Your Information

The Company does not collect information that identifies you personally unless you subscribe to our newsletter. Users may request that The Company deletes any Personal Information held by contacting us at pretoria@phoeracosmetics.co.za.

Data Retention

We retain information you provide and which we collect about you for as long as we provide services to you, or until you request us to delete your Personal Information.

Data Transfers

Sometimes, we transfer or disclose information to third parties to assist us in providing you with the products and services. We take reasonable steps to ensure these recipients do not breach Privacy laws.

Feedback and Complaints

The Company welcomes feedback about all aspects of the Site. If you have any complaints about our handling of your Personal Information or any breaches of Privacy laws, you may contact us at pretoria@phoeracosmetics.co.za. Complaints will be referred to our compliance team for investigation, and a written response will be provided as soon as possible.

Provision of Copy of Privacy Statement

If you require a hard copy of this Privacy Statement or a copy in another format, please contact us, and we will arrange for a suitable copy to be provided.