FAQs
Do I need to sharpen the eyeliner?
Yes, our eyeliners are pencil-based and may need sharpening. We also offer sharpeners for purchase if you don't have one yet.
Is the bottle a pump action, and is it upside down?
Some of our products come in upside-down pump bottles. To identify if the bottle is upside down, simply ensure that the writing on the tube is facing the right way when you use the pump action.
Do I need a powder to set the foundation?
This depends on your skin type. If you have oily skin or prefer a matte finish, a setting powder is a great option. For drier skin, a setting spray may be enough to keep your makeup in place.
How long will one bottle of foundation last?
The duration of a foundation bottle depends on how frequently you use it and the amount applied. Generally, a bottle should last around 3 months with regular daily use.
Do you carry a lash primer?
Currently, we do not offer a lash primer.
What’s the difference between the primers you offer?
We offer a variety of primers with different textures and finishes. Some are hydrating, others mattifying or pore-filling. The choice depends on your skin type and the finish you’re looking for.
How can I remove waterproof foundation?
Waterproof foundation requires a makeup remover or cleansing balm formulated to break down long-wearing and waterproof products effectively.
Do I need a setting powder or spray with the foundation?
Using a setting powder or spray can increase the longevity of your foundation, especially if you have oily skin or need your makeup to last all day.
Do you offer a skincare range?
Yes, we offer a skincare range designed to complement our makeup, helping you maintain healthy and glowing skin.
How can I find the perfect foundation shade for me?
We provide shade matching guides and testers to help you select the perfect shade for your skin tone. It's always best to test a sample before purchasing.
How does color-changing foundation work?
Color-changing foundation adapts to your skin tone upon application. The formula contains pigments that react to your skin’s pH and undertones, providing a custom match for your complexion.
How do I apply the foundation?
You can apply the foundation with a brush, sponge, or your fingers. Start at the center of your face and blend outward for a seamless, natural finish.
Is the makeup suitable for sensitive skin?
Yes, our makeup products are formulated to be gentle and suitable for sensitive skin. However, always check the ingredient list for any potential allergens.
How can I make my makeup last longer?
To ensure your makeup lasts, start with a good primer, set with powder or spray, and avoid touching your face throughout the day.
Do you only use courier services for delivery?
Yes, we primarily use The Courier Guy for our deliveries, ensuring fast and reliable service.
Do you offer Pudo delivery options?
Currently, we do not offer Pudo delivery.
When should I apply primer?
Apply primer after moisturizing and before foundation. This helps create a smooth base and enhances the longevity of your makeup.
How do I know what contour and shade will work for me?
For contouring, choose shades that are 2-3 shades darker than your natural skin tone. Cooler tones are ideal for contouring, while warmer shades are great for bronzing.
How do I know which concealer shade suits me?
Choose a concealer that is one to two shades lighter than your foundation to brighten dark circles. For blemishes or redness, use a concealer that matches your foundation shade.
Will the long-lasting liquid lipstick dry out my lips?
No, our long-lasting liquid lipstick is formulated to be comfortable and not dry out your lips.
What is a mixing liquid?
A mixing liquid is used to adjust the consistency or finish of makeup products, like eyeshadows or pigments, allowing you to customize the texture for easier application.
Does the lip gloss also last long?
While our lip glosses provide long-lasting color and shine, they may not last as long as liquid lipstick due to their moisturizing formula.
How quickly do you restock products?
Restock times vary based on demand. We aim to restock popular products as quickly as possible.
Do you sell lip liners only in sets?
Lip liners are available individually, so you can purchase the shades you need without having to buy a set.